Data Management Specialist - Banking Sector (Contract)

Join Infomedia Nusantara as a Data Management Specialist in the banking sector, based in the vibrant hub of Canggu, Bali. This contract role offers a unique opportunity to manage critical financial data for a leading private bank's contact center. You'll be part of a dynamic team that ensures seamless data operations, driving efficiency and accuracy in financial transactions. With Infomedia Nusantara, you'll have the chance to work in a supportive and innovative environment, contributing to the success of one of Bali's most trusted banking partners.

As a Data Management Specialist, you'll be responsible for maintaining and optimizing the data infrastructure that supports the contact center's daily operations. Your work will be crucial in ensuring that data is accurate, secure, and readily available to support customer service and financial operations. This role is perfect for professionals looking to leverage their expertise in data management within the banking sector, with the added benefit of working in Bali's beautiful and culturally rich setting.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain data infrastructure for the contact center, ensuring data integrity and availability.
• Develop and implement data management policies and procedures to support the contact center's operations.
• Monitor data quality and performance, identifying and resolving issues to maintain high standards.
• Collaborate with the IT team to ensure seamless integration of data systems and tools.
• Provide training and support to contact center staff on data management best practices.
• Stay updated with industry trends and emerging technologies to enhance data management practices.
• Ensure compliance with data security and privacy regulations.
• Generate reports and analytics to support decision-making and performance evaluation.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in data management, preferably in the banking or financial services sector.
• Proven experience with data management tools such as SQL, Excel, and Power BI.
• Strong understanding of data security and privacy regulations.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with banking operations and contact center processes is a plus.
• Certification in data management or a related field is a strong asset.

🛠️ Keahlian

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