Operational Manager - Immediate

Shop Urban Unggul · 📍 Yogyakarta · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 25.000.000 per month
Shop Urban Unggul is looking for an experienced Operational Manager to join our team in Yogyakarta. In this role, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all processes run smoothly and efficiently. You will play a key role in maintaining high levels of customer satisfaction and driving sales growth. If you are a results-driven professional with a passion for retail and a strong operational background, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the store, including inventory management, staff scheduling, and customer service.,Ensure that all store processes are running efficiently and effectively.,Monitor sales performance and implement strategies to drive growth.,Maintain high levels of customer satisfaction and address any issues promptly.,Manage and train store staff, ensuring they are equipped with the necessary skills to provide excellent service.,Collaborate with other departments to ensure that all operations are aligned with the company's goals and objectives.,Implement and monitor operational policies and procedures to ensure compliance with company standards.,Analyze sales data and provide insights to support decision-making.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in a similar operational role within the retail industry.,Strong knowledge of retail operations, including inventory management, merchandising, and customer service.,Excellent leadership and communication skills, with the ability to motivate and inspire a team.,Proficient in using Microsoft Office Suite, including Excel and PowerPoint.,Experience in managing a team and driving sales performance is a plus.,Familiarity with POS systems and retail software is a plus.,Ability to work well under pressure and manage multiple tasks simultaneously.

🛠️ Keahlian

Operational managementRetail operationsInventory managementSales performance analysisTeam leadershipCustomer serviceProcess improvementData analysis
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